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Voice Enabled Apps

At Hoop Konsulting, we design and deploy intelligent voice enabled apps that turn conversations into actions. With natural speech recognition, multilingual capabilities, and seamless integrations, our voice first solutions help businesses deliver faster service, hands free operations, and richer customer experiences. 

Products

Key Features

Natural Speech Recognition

Traditional IVR systems frustrate users with rigid menu options. Voice enabled apps change this by understanding natural human speech, accents, and even conversational pauses. This ensures smooth, human like interactions where customers can simply “speak” their intent instead of navigating complex menus. 

Multilingual Voice Support

Businesses today serve global audiences, and users expect to communicate in their preferred language. Voice enabled apps can automatically detect and respond in multiple languages, making it easier to engage diverse customers without hiring multilingual teams. This feature removes communication barriers and drives wider adoption. 

Context Aware Interactions

Unlike standard voice bots that treat every interaction as new, our voice enabled apps remember context and past conversations. Whether a user is following up on a support ticket or continuing a purchase query, the system delivers relevant, personalized responses that reduce repetition and frustration. 

Seamless System Integrations

A voice app is only as powerful as the systems it connects with. Our solutions integrate seamlessly with CRMs, ERPs, ticketing systems, and databases. This allows real time updates like fetching an account balance, booking an appointment, or raising a service request all through voice commands. 

Analytics &
Insights

Every voice interaction generates valuable data. Voice enabled apps come with analytics dashboards that track call metrics, query patterns, and user sentiment. Businesses can use these insights to identify trends, improve customer journeys, and make data driven product and service decisions.  

Project Journey

From Concept to Deployment: Our Voice App Creation Process

Discovery & Strategy

01

  • Define business goals, target use cases, and platforms.
  • Identify where voice adds the most value (support, sales, operations).
  • Set KPIs for performance and user adoption.

Data & Integration Setup

02

  • Gather FAQs, workflows, and domain specific data.
  • Connect with CRMs, ticketing tools, or databases.
  • Enable secure, real time data access.

Voice AI Model Design

03

  • Configure Natural Language Understanding (NLU) for speech recognition.
  • Train for accents, intents, and domain specific terms.
  • Set tone and personality for brand consistent responses.

Prototyping & Testing

04

  • Build a voice prototype for real world trials.
  • Test across devices and environments (apps, smart speakers, call centers).
  • Validate accuracy, latency, and user experience.

Deployment & Integration

05

  • Launch across chosen platforms (app, IVR, website, voice assistants).
  • Integrate with workflows for support, sales, or operations.
  • Provide team training for smooth adoption.

Monitoring & Improvement

06

  • Track performance with dashboards and call analytics.
  • Capture feedback and identify areas for optimization.
  • Continuously update to improve accuracy and expand features.

Foundation Models

GPT4, GPT Turbo

Claude

Gemini 1.5

Mistral

LLAMA 2&3

Langchain

Grok

Haystack

Pinecone

Cohere RAG

Weaviate

Command R

TTS & ASR

Eleven Labs

Vosk

Valle E

Amazon Polly

ConQuis TTS

Resemle AI

Whisper

Google STT

IBM Watson

Image, Audio, Video

Eleven Labs

Playground V2

Pika Lab

Synthesia

Suno AI

Sound Raw

Firefly AI

Runway AI

ADobe Premier

Da Vinci AI

Kaiber

Boomy

Multimodal Models

GPT Vision

Claude

Gemini 1.5

Grok

Clip AI

Kosmos -2

Object and Face Detection

Yolov 8

SAM.AI

Detectron

D-DI

Synthesia

Deepface

Heygem

Heygem

ZMO AI

Emotion Detection

Hume AI

Affectiva

Symanto

Watson Cone

Legal, Medical, Educational

Hume AI

Spell Book

Lunito

Lexion AI

Zebra Medical

Path AI

Khanmigo

Scribe AI

Socratic

Testimonials

What Our Clients Say

From startups to enterprises, our clients share how Hoop Konsulting delivered impact, value, and real results every step of the way.

We approached Hoop Konsulting with a complex project that needed real technical know-how. They delivered exactly what we needed, with seamless integration to Salesforce and HubSpot. The rollout went smoothly, and the app has made our team’s daily work much simpler.

Steffan Baermann

SalesChap

We needed a software partner who understood the specifics of our industry. Hoop Konsulting provided practical solutions, kept us informed, and helped us stay compliant with regulations. Their process was clear and straightforward.

Natalia Meissner

Future Edge Consultants

Hoop Konsulting built our custom wine e-commerce platform and got us up and running as planned. The site is reliable, and support has been responsive whenever we had questions. No surprises, just solid work.

Simon Hardy

Fitting Wines

The team at Hoop Konsulting was easy to work with and communicated well throughout the project. Subscription system which is the heart of our platform is successful and  successfully handles thousands of daily orders. We will continue to use them as our technology partner.

Arnie Rathje

Coffee Union

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